General informations and conditions, Bank-Holidays, Easter and New Year

BOOKING CONFIRMATION
The reservation is considered confirmed only after we receive your credit card information as a guarantee**, following which we will send you the final confirmation.
Advance payment: a deposit will be charged in accordance with the cancellation policy at the end of the free cancellation period.
As an alternative to the credit card you can make a bank transfer at the time of booking equal to 30% of the amount of the stay; for stays of less than three nights, the amount to be paid as a deposit must be equal to the value of the first night.

Banca Popolare dell’Emilia Romagna, Filiale di Riccione, Viale Dante, 80
ABI: 05387 – CAB: 24100 – CIN: H
IBAN CODE: IT96H0538724100000000008898 –BIC CODE: BPMOIT22

PLEASE NOTE: Bank transfers close to the date of arrival or departure are not allowed. – By credit card: Communicating by email or phone: type, number and expiration date of your card with written permission for withdrawal from credit card.

CANCELLATION POLICY
Only written cancellations will be considered valid.

During the summer: from 16/06/2019 to 14/09/2019 no penalty for cancellations made more than 21 days prior to arrival – in case of late cancellations up to the day before arrival 30% of the reservation amount will be retained – in case of cancellation on the day of arrival or a no-show the full amount of the stay will be charged.

For Ponti (long holiday weekends), Easter and New Year’s Eve:
Valid from 12/29/2018 to 05/01/2019
from 19/04/2019 to 15/06/2019
from 01/11/2019 to 03/11/2019
from 28/12/2019 to 06/01/2020

no penalty for cancellations made 7 or more days prior to arrival – in case of late cancellations up to the day before arrival the amount of one night will be retained – in case of a cancellation on the day of arrival or a no-show the full amount of the stay will be charged.

For all other periods:  no penalty for cancellations more than 48 hours before arrival – in case of late cancellations up to the day before arrival the amount of one night will be retained – in case of cancellation on the day of arrival or a no-show the full amount of the stay will be charged.

In case of NON-REFUNDABLE the amount paid at the time of booking will be entirely lost.

VALIDITY OF THE BOOKING
The reservation guaranteed with a deposit will be valid until 24:00 on day of arrival.

ARRIVAL AND DEPARTURE
The room is at your disposal from 14:00 on the day of arrival until 10:00 on the day of departure. For arrivals and / or departures at other times please contact the reception.

LATE DEPARTURES / EARLY ARRIVALS
The late arrival or early departure, involves however the payment of all nights booked.

RULES ‘OF PAYMENT
We accept payment cash and major credit cards.

MEALS
For meals not consumed is not practiced any reduction.

CONFIRMATION NUMBER OF ROOMS
During the booking is not always possible to confirm the number of the room, floor and location, but only the type of stay choosen.

BEACH (where included)
The beach is included on the day of arrival to the day before departure (the last day is on request and extra) Pets are not allowed on the beach.

LEARDINIGROUP TRIP CANCELLATION SERVICE
To protect yourself from losses due to unforeseen cancellations of a whole reservation, we recommend signing up to our worthwhile Trip Cancellation Service, at the cost of €10.00 a day per room (minimum stay 5 nights).

The “Leardinigroup Trip Cancellation” service protects you in the instance of:
– a cancelled reservation due to illness or a serious accident involving the guest who booked the stay
– a serious accident or a sudden serious accident that results in the hospitalization of a family member of the guest.
– serious damage (theft, fire, etc.) to the guest’s home (house, apartment) that requires their presence.
In each of the above instances a certificate verifying the reason for the cancellation is required (medical certificate/police certificate, etc.).
The “Leardinigroup Trip Cancellation” service only covers the cancellation of an entire reservation and cannot be put into effect in the instance of an unforeseen late arrival or early departure.